Stiebel Eltron

Stiebel Eltron 100 years of leadership in electrification
Stiebel Eltron
Pyrmont, NSW
Stiebel Eltron
2/9-13 Underwood Ave
Botany, NSW, 2019

Key Contacts

Zack Kerr
State Manager NSW / ACT

About Us

STIEBEL ELTRON is a leading company dedicated to providing exceptional home comfort products to help customers create their ideal homes of the future. With almost a century of experience in manufacturing innovative home appliances, STIEBEL ELTRON has become synonymous with eco-friendly, energy-efficient heating, ventilation, and hot water.

Our success is based on a set of principles that include high quality, innovation, technical efficiency, reliability, and customer-oriented service. We take pride in our reputation for German engineering excellence, which has enabled us to distribute our products globally from our origins in Germany.

STIEBEL ELTRON Australia has showrooms and sales offices in Adelaide, Brisbane, Melbourne, Sydney, and Perth.

We are committed to developing more efficient products that save water and energy, as well as systems that offer greater convenience and comfort. This focus on innovation and sustainability positions us as a future-driven company. Our future-oriented solutions, developed for today, hold us in good stead for the future. Moreover, we are committed to electrification and developing products that support a transition to a more sustainable, electric future.

With over 100 years of experience in developing innovative building services, 50 years of heat pump experience, and 25 years of ventilation experience, we are confident in our ability to continue providing exceptional products and services to our customers.

Vogue Apartments - South Yarra

The Vogue Apartments are in the destination for lifestyle, South Yarra. It is one of the largest projects undertaken in Australia for instant hot water. The DEL series of instantaneous water heaters were used with close to 500 water heaters used throughout the project.

Testimonial: Delon S, Building Manager
Delon has been the building manager at Vogue for eight years since it was built. He has twenty years’ experience as a building manager.

Decentralised Hot Water
“It’s the best system that I have seen in twenty years. I have managed a lot of buildings and this is the easiest by far. Because there’s no gas — it’s safe. The only thing I get asked by tenants is where their water heater is located as the unit is so small.”

Ongoing Maintenance
“I have zero hot water maintenance costs! Checking meters manually and trying to get the hot water bills right – that’s old fashioned! I don’t need to manage bills now. It’s billed accurately and the tenant pays their share.”

DEL Electric Instantaneous Water Heaters
“The temperature control is good. With a 50-degree model, there’s no need for a tempering valve. Tempering valves fail after a few years, so we don’t have to worry about that. This makes my job as a building manager easier!”

Products: 49 x DEL 27A & 449 x DEL 18A
Developer: Stamoulis Property Group
Builders: Hickory Group
Architect: The Buchan Group
Plumber: B.P. Plumbing
Services Engineer: MacCormack Associates Consultants Pty Ltd

Canberra Grammar School

The Snow Concert Hall project at Canberra Grammar School was designed with a subterranean layout featuring an innovative geothermal heat pump system. STIEBEL ELTRON supplied modular heat pumps for the project, which were located in the central plant room in the basement, about twelve metres below ground level. The project was well-suited for ground source heat pumps for several reasons, with the climate being the primary factor. Canberra's climate requires both heating and cooling, which means longer operating times can help with the business case while also providing a better thermal balance in the ground heat exchanger. The GSHP system eliminated the need for traditional above-ground heat rejection equipment, such as cooling towers and combustion gas flues, which was critical given the heritage status of the adjacent school buildings.

The geothermal system offered energy savings and construction cost savings and aligned with the school's desire to follow the ACT government's push to phase out natural gas use by 2045. The system was able to absorb or reject energy from/to the GHX to produce 55℃ heating and 5℃ cooling water simultaneously, which minimised the total energy drawn from or rejected to the GHX. This enabled the heating and cooling needs of the building to be provided by the geothermal heat pumps, each of which is capable of supplying approximately 85kW at its peak, allowing significant levels of turndown when the building is at minimal load, further improving efficiency during low-load periods.

The geothermal system was installed after being evaluated and validated for the viability of the ground heat exchanger (GHX), and energy modelling was conducted to demonstrate the payback period depending on system size and use. The adoption of a geothermal system also advantaged the overall building design by eliminating the need for a large externally ventilated plant room. This was achieved by locating the "plant room" beneath the level of the adjacent playing fields as well as in the basement of the new building.

In summary, the geothermal heat pumps supplied by STIEBEL ELTRON were a key component in the Snow Concert Hall project, providing a highly efficient and sustainable heating and cooling solution that aligned with the school's goals while meeting the demands of the project's unique design requirements.

Architect: Cox
Geo Consultant: GeoExchange Australia
GHX contractor: Diona Geothermal
Mechanical services design and construct: Benmax